112Scrutiny: user focusS
(1)The persons, bodies and office-holders listed in schedule 19 (the “listed scrutiny authorities”) must make arrangements which—
(a)secure continuous improvement in user focus in the exercise of their scrutiny functions, and
(b)demonstrate that improvement.
(2)User focus is the involvement of users of scrutinised services in the design and delivery of scrutiny functions in relation to those services and the governance of the listed scrutiny authorities.
(3)Scrutinised services are services provided in pursuance of functions and activities which are—
(a)subject to scrutiny by a listed scrutiny authority, or
(b)provided by a person, body or office-holder which is subject to scrutiny by a listed scrutiny authority.
(4)Users of a service include—
(a)persons who will or may use the service in the future,
(b)persons who act on behalf of others in respect of whom the service is provided, and
(c)other persons with a direct interest in, or directly affected by—
(i)the provision of the service, or
(ii)the scrutiny of the service or the person, body or office-holder providing it.
(5)The Scottish Ministers may by order modify the list in schedule 19 by—
(a)adding a person, body or office-holder which has scrutiny functions, or
(b)removing an entry.
(6)Before making an order under subsection (5)(a), the Scottish Ministers must consult the person, body or office-holder in question and may consult any other person they think fit.
(7)In this section references to the scrutiny functions of a person, body or office-holder are to such of the functions of the person, body or office-holder as relate to the regulation, audit or inspection of other persons, bodies or office-holders or their functions or activities.
Commencement Information
I1S. 112 in force at 1.10.2010 by S.S.I. 2010/321, art. 3, Sch.