Legal Profession and Legal Aid (Scotland) Act 2007 (asp 5)

Part 1 S The Scottish Legal Complaints Commission

Modifications etc. (not altering text)

C1 Pt. 1 applied (with modifications) (2.7.2012) by The Licensed Legal Services (Complaints and Compensation Arrangements) (Scotland) Regulations 2012 (S.S.I. 2012/153), regs. 1(1), 2

Conduct or services complaints against practitioners S

11 Fair and reasonable: matters to be taken into account by Commission S

In considering what is fair and reasonable in the circumstances, the Commission is to take into account the relevant law (including levels of damages awarded by courts in similar circumstances) and relevant codes of practice, professional rules, standards and guidance.