Please note:
All reference to 'Parts' and 'sections' are from the Legal Profession and Legal Aid (Scotland) Act (asp 5) which received Royal Assent on 19 January 2007. For other versions of these Explanatory Notes, see More Resources.
Part 1 – the Scottish Legal Complaints Commission
Section 9: Services complaint: Commission’s duty to investigate and determine
Section 11: Fair and reasonable : matters to be taken into account by Commission
Section 12: Services complaint: notice where not upheld or upheld
Section 15: Complaint appears during mediation or investigation to fall within different category
Section 16: Power to monitor compliance with directions under section 10(2)
Section 18: Power of the Commission to recover certain expenses
Section 20: Enforcement of Commission direction under section 10(2)
Section 24: Investigation under section 23: final report and recommendations
Section 32: Duty of Commission to make rules as to practice and procedure
Section 33: Duty of relevant professional organisations to forward complaints to Commission
Section 35: Services complaints: monitoring, reports, protocols and information sharing
Section 36: Conduct complaints: monitoring, reports, guidance and recommendations
Section 37: Obtaining of information from relevant professional organisations
Section 39: Monitoring effectiveness of guarantee funds etc.
Section 40: How practitioners deal with complaints: best practice notes
Section 41: Power by regulations to amend duties and powers of Commission
Section 43: Restriction upon disclosure of information: Commission
Part 2 – Conduct Complaints: Other Matters
Section 47: Conduct complaints: duty of relevant professional organisations to investigate etc.
Section 50: Power of relevant professional organisations to recover certain expenses
Section 51: Powers in relation to documents and information from third parties
Section 52: Restriction upon disclosure of information: relevant professional organisations
Section 54: Unsatisfactory professional conduct: conveyancing or executry practitioners etc.
Section 55: Report by Commission to Council under section 10(2)(e)
Section 56: Powers to fine and award compensation for professional misconduct etc
Section 67: Register of advice organisations: advice and assistance
Section 68: Scottish Legal Aid Board: grants for certain purposes
Section 70: Further provision in relation to the Fund: advice and assistance
Section 71: Availability of civil legal aid for defamation or verbal injury
Section 73: Availability of legal aid: Judicial Committee of the Privy Council
Section 74: Solicitors employed by the Scottish Legal Aid Board
Section 75: Contributions, and payments out of property recovered
Schedule 2—Further powers of Commission under sections 17 or 37
Schedule 4: Further powers of relevant professional organisations under section 48
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