Duties , reports , appointments and complaints
12Duties of education authority to parents generally
(1)
An education authority are to give advice and information to any parent of a pupil in attendance at a public school in their area when that parent reasonably requests it from them on any matter relating to the education provided to that pupil.
(2)
An education authority are to take such steps as appear to them to be appropriate to ensure that the headteacher and staff of the school–
(a)
are available to give such advice and information to the parent in question, and
(b)
in giving it act in a manner consistent with the authority's duties under this Act.