F1Listed authorities: complaints handling procedures
16FComplaints handling procedures: application of other enactments
The duties in sections 16A(2) and (3) and 16C(2) do not apply to the extent that—
(a)
the listed authority lacks the necessary powers (other than by virtue of this Act) to ensure compliance with the duties, or
(b)
the duties are inconsistent with any other enactment.