Bus Services (Wales) Act 2026

14 Conditions attached to local bus service permits

(1) In the case of a local bus service permit granted to a person within section 12(4)(a) in respect of a service that is a community bus service, the Welsh Ministers must attach a condition to the permit requiring that—

(a) the service in question is provided as a community bus service, and

(b) each vehicle used in providing the service is so used under and in accordance with the terms of‍ a community bus permit.

(2) Regulations may make provision about further conditions that must be attached to a local bus service permit.

(3) That provision may relate to any of the following matters (among others)—

(a) punctuality, reliability and safety;

(b) frequency and timing;

(c) routes and areas of operation;

(d) arrangements for determining when passengers are taken up or set down;

(e) embarkation points and disembarkation points;

(f) booking journeys;

(g) record keeping;

(h) vehicles (including facilities to be made available and information to be displayed on vehicles), vehicle emissions, and types of fuel or power;

(i) connections to public passenger transport services and to section 19 services;

(j) passenger journeys involving travel on more than one local bus service, or travel on both a local bus service and public passenger transport services or section 19 services;

(k) ticketing, fares, and how entitlement to travel may be evidenced;

(l) education and training;

(m) interaction with customers, including in connection with customer feedback, and procedures for dealing with complaints and incidents;

(n) compliance with statutory requirements;

(o) incentives for improving the quality of a service;

(p) facilities and amenities to be made available to any person;

(q) payments to any person.

(4) The Welsh Ministers may, after a local bus service permit has been granted, remove a condition attached to the permit by giving notice of this to the permit holder and with effect from a date specified in the notic‍e.

(5) If the condition in subsection (6) or (7) is met, the Welsh Ministers may, after a local bus service permit has been granted, by giving notice of this to the permit holder and with effect from a date specified in the notice, vary the permit by—

(a) revising a condition attached to the permit;

(b) attaching a new condition to the permit.

(6) The condition is that the variation is made in consequence of provision made under subsection (2).

(7) The condition is that the permit holder has agreed to—

(a) the variation of the permit as set out in the notice, and

(b) the date specified in the notice as the date from which the variation is to take effect.

(8) The date specified in a notice given under subsection (4) or (5) may be either the date on which the notice is given, or a subsequent date.