PART 5INVESTIGATION OF COMPLAINTS RELATING TO OTHER PERSONS: SOCIAL CARE AND PALLIATIVE CARE
Investigation of complaints
I146Alternative resolution of matters
1
The Ombudsman may take any action the Ombudsman considers appropriate with a view to resolving a matter which the Ombudsman has the power to investigate under this Part.
2
The Ombudsman may take action under this section in addition to or instead of conducting an investigation.
3
Any action under this section must be taken in private.