PART 3INVESTIGATIONS
Power of investigation
I14Power to investigate on own initiative
1
The Ombudsman may investigate a matter under this Part, which the Ombudsman is entitled to investigate under sections 11 to 16, whether a complaint has been duly made or referred to the Ombudsman or not.
2
Before the Ombudsman begins an investigation under this section, the Ombudsman must—
a
have regard to the public interest in beginning an investigation,
b
have a reasonable suspicion—
i
that there is systemic maladministration, or
ii
in a case where the matter is one which may be investigated by virtue of section 15(2), that systemic injustice has been sustained as a result of the exercise of professional judgement,
c
consult such persons as the Ombudsman considers appropriate (but see section 66 for further duties around consultation), and
d
have regard to the criteria for own initiative investigations published under section 5.
3
Subject to the other provisions of this section—
a
it is for the Ombudsman to decide whether to begin, continue or discontinue an investigation under this section;
b
the Ombudsman may take any action the Ombudsman thinks may assist in making a decision under subsection (3)(a).