PART 2General requirements on service providers

Requirements to provide the service in accordance with policies and procedures

8.—(1) The service provider must ensure that the following policies and procedures are in place for the service—

(a)suitability of the service (see regulation 10);

(b)safeguarding (see regulation 22);

(c)supporting individuals to manage their money (see regulation 23);

(d)appropriate use of control or restraint (see regulation 24);

(e)supporting and developing staff (see regulation 29);

(f)disciplinary procedure (see regulation 32);

(g)recruitment and training of adult placement carers (see regulation 33);

(h)complaints (see regulation 43);

(i)whistleblowing (see regulation 44).

(2) The service provider must have such other policies and procedures in place as are reasonably necessary to support the aims and objectives of the service set out in the statement of purpose.

(3) The service provider must ensure that the content of the policies and procedures which are required to be in place by virtue of paragraphs (1) and (2) is—

(a)appropriate to the needs of individuals for whom care and support is provided and their adult placement carers,

(b)consistent with the statement of purpose, and

(c)kept up to date.

(4) The service provider must put arrangements in place to ensure that the service is provided in accordance with those policies and procedures.