8.—(1) A person who is aggrieved by a decision of an authority which affects—
(a)that person’s entitlement to a reduction under an authority’s scheme; or
(b)the amount of any reduction under an authority’s scheme,
may serve a written notice on the authority stating the matter by which, and the grounds on which, the person is aggrieved.
(2) A notice under sub-paragraph (1) must be served within one month of the date of service of the notification of the decision of the authority, or where a person has made a request for a written statement in accordance with paragraph 9(5) of Schedule 13 (request for statement of written reasons), within one month of the date of service of the statement of reasons.
9. The authority must—
(a)consider the matter to which the notice relates;
(b)notify the aggrieved person in writing—
(i)that the ground is not well founded, giving reasons for that belief; or
(ii)that steps have been taken to deal with the grievance, stating the steps taken.
10. Where, following notification under paragraph 9(b)(i) or (ii), the person is still aggrieved, or if the authority fails to notify the person aggrieved in accordance with paragraph 9(b) within two months of the service of the person’s notice, the person may appeal to the valuation tribunal under section 16 of the 1992 Act.