Other information to accompany notification of food hygiene rating

4.  The following information is prescribed under section 3(3)(d) of the Act (other information that the food authority must send to the operator when giving notification of a rating)—

(a) where the highest rating has not been given to the establishment, details of the action that would need to be taken with reference to each of the rating criteria before the highest rating can be given;

(b) details of when, where and how the rating is intended to be published;

(c) a statement drawing attention to the provisions of regulation 9 (food hygiene rating stickers–location and manner of display);

(d) a copy of the inspection report that was used to calculate the rating;

(e) details of the procedure for appealing against the rating, which must include information about—

(i) the name and contact details of the officer who carried out the inspection;

(ii) the period within which an appeal must be made;

(iii) how to obtain the prescribed form for making an appeal;

(iv) the name and contact details of the person to whom the form must be sent after it has been completed; and

(v) the process by which an appeal will be decided and the result notified to the operator who made the appeal;.

(f) information about the operator’s right under section 11 of the Act (right to reply) to comment in writing on the establishment’s rating, which must include—

(i) the name and contact details of the person to whom the comments must be sent;

(ii) details of the process by which the comments will be forwarded to the FSA; and

(iii) an explanation that the FSA may publish the comments on its website in accordance with section 6(3) of the Act;

(g) information about the operator’s right under section 12 of the Act (food hygiene re-ratings) to request a further inspection and assessment of the food hygiene standards of the establishment for the purpose of enabling the food authority to decide whether to change the rating, which information must include—

(i) a statement that such a request may be made at any time and that the food authority must comply with it if the conditions set out in section 12(4) and, where applicable, section 12(5) of the Act are met;

(ii) details of those conditions;

(iii) a statement that, under the Act, the food authority may recover the reasonable costs of the re-rating;

(iv) details of those costs and how and when the operator must pay them;

(v) details of how to obtain the prescribed form for making the request;

(vi) the name and contact details of the person to whom the form must be sent after it has been completed;

(vii) details of the process for dealing with the request and notifying the result to the operator; and

(h) a statement drawing attention to the provisions of sections 3(4) and 7(5) of the Act (which provide for the circumstances in which ratings and stickers respectively cease to be valid).