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The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011

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This is the original version (as it was originally made).

Form of redress

42.—(1) Redress under this Part comprises—

(a)the making of an offer of compensation in satisfaction of any right to bring civil proceedings in respect of a qualifying liability;

(b)the giving of an explanation;

(c)the making of a written apology; and

(d)the giving of a report on the action which has been, or will be, taken to prevent similar cases arising.

(2) The compensation that may be offered in accordance with regulation 42(1)(a) can take the form of entry into a contract to provide care or treatment or of financial compensation, or both.

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