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The Local Authority Adoption Service (Wales) Regulations 2007

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Review of Quality of Service

22.—(1) The local authority must make suitable arrangements to establish and maintain a system for monitoring, reviewing and improving the quality of adoption services provided by the local authority.

(2) The system established under paragraph (1) must make provision by the local authority for —

(a)the quality of service to be reviewed at least annually; and

(b)the local authority to obtain the views of—

(i)adoptive and natural parents and children being adopted;

(ii)any person receiving services from the local authority or their representatives in relation to adoption ;

(iii)staff employed by the local authority; and

(iv)any local authority,

on the quality of care provided, as part of any review undertaken.

(3) Following a review of the quality of care, the local authority must within 28 working days prepare a report of that review and make a copy of the available report in an appropriate format when requested by —

(a)the National Assembly;

(b)service users;

(c) representatives of service users;

(d)staff employed by the local authority.

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