Duties of agency on receipt of application
12. On receipt of an application for the disclosure of protected information under section 61 or 62 of the Act an adoption agency must take all reasonable steps to—
(a)confirm the identity of the applicant and of any person acting on his or her behalf; and
(b)confirm that any person acting on behalf of the applicant is authorised to do so; and
(c)ensure that it has sufficient information from the applicant about the reasons for the application to enable the agency to discharge its functions under section 61 or 62 of the Act (as the case may be).