Introductory Text
1.Title, commencement and application
2.Interpretation
3.Matters about which complaints may be made
4.Grounds on which a matter is excluded from investigation
5.Description of individuals who may make a complaint
6.Power of SHOW to investigate a complaint made
7.Procedure to be followed in conduct of investigations
8.Making a determination
9.Alternative resolution of complaints
10.Consultation and co-operation with other persons
11.Manner in which determinations and special reports are to be communicated and published
Signature
Explanatory Note
