11.—(1) The registered provider and the registered manager shall, having regard to the nature and size of the agency and the number and needs of the service users, carry on or (as the case may be) manage the agency with sufficient care, competence and skill.
(2) If the registered provider is —
(a)an individual, that individual shall undertake, or
(b)an organisation, it shall ensure that the responsible individual undertakes,
from time to time such training as is appropriate to ensure that the individual has the expertise, experience and skills necessary for carrying on the agency.
(3) If the agency is carried on by individuals in partnership, the partners shall ensure that one of them undertakes training as required by paragraph (2).
(4) The registered manager shall undertake from time to time such training as is appropriate to ensure that he or she has the expertise, experience and skills necessary for managing the agency.