Complaints relating to general medical services made after 31st March 2004
23. The complaints procedure established and operated by a succeeding contractor under—
(a)the term of its general medical services contract which gives effect to paragraph 90 of Schedule 6 to the 2004 Regulations; or
(b)the equivalent term of the default contract,
shall apply to any complaint which a patient or former patient of the relevant medical practitioner to whom it is a succeeding contractor could have made (but did not make) on or before 31st March 2004 under paragraph 47A of Schedule 2 to the 1992 Regulations as it applies to complaints made by a patient or former patient of the succeeding contractor in relation to any matter reasonably connected with the provision of services under the contract.