10.—(1) The registered provider and the registered manager must, having regard to the size of the agency, its statement of purpose and the number and needs of the service users, carry on or (as the case may be) manage the agency with sufficient care, competence and skill.
(2) If the registered provider is —
(a)an individual, he or she must undertake; or
(b)an organisation, it must ensure that the responsible individual undertakes,
from time to time such training as is appropriate to ensure that he or she has the experience and skills necessary for carrying on the agency.
(3) The registered manager must undertake from time to time such training as is appropriate to ensure that he or she has the experience and skills necessary for managing the agency.