Regulation 4(1)(c)
1. The name and business address of every registered person.
2. The relevant qualifications and experience of every registered person.
3. The number, relevant qualifications and experience of the staff working at the care home.
4. The organisational structure of the care home.
5. The age-range and sex of the service users for whom it is intended that accommodation should be provided.
6. The range of needs that the care home is intended to meet.
7. Whether nursing is to be provided.
8. Any criteria used for admission to the care home, including the care home’s policy and procedures (if any) for emergency admissions.
9. The arrangements for service users to engage in social activities, hobbies and leisure interests.
10. The arrangements made for consultation with services users about the operation of the care home.
11. The fire precautions and associated emergency procedures in the care home.
12. The arrangements made for service users to attend religious services of their choice.
13. The arrangements made for contact between services users and their relatives, friends and representatives.
14. The arrangements for dealing with complaints.
15. The arrangements for dealing with reviews of the service user’s plan referred to in regulation 15(1).
16. The number and size of rooms in the care home.
17. Details of any specific therapeutic techniques used in the care home and arrangements made for their supervision.
18. The arrangements for respecting the privacy and dignity of service users.
19. The arrangements made to discharge the obligation of the registered person under regulation 12 (4)(b).
20. Details of—
(a)the care home’s policy on behaviour management and the use of restraint;
(b)the methods of control that may be used in the home (if any) and the circumstances in which, and by whom, they may be used.