The Local Government (Best Value Performance Indicators) (Wales) Order 2000

Article 3

SCHEDULE 7 TRANSPORT INDICATORS

Indicator Number	Description of indicator	Details of indicator
BVPIW 10	Percentage of population covered by adopted development plan (where the end date of the plan has not yet expired).	Resident population in the area(s) covered by a local plan or unitary development plan as a percentage of total resident population (using 1998 Mid Year Estimate Figure).
BVPI 107	Planning cost per head of population.	Gross planning cost. This indicator is based on a definition of core planning costs currently being piloted by the Planning Officers' Society.
BVPI 108	The number of advertised departures from the statutory plan approved by the authority as a percentage of total permissions granted.	The number of permissions granted where the application was advertised under the provisions of Article 8(2)(b) of the Town and Country Planning (General Development Procedure) Order 1995 (S.I. 1995/419) as a percentage of total decisions made.
BVPI 109	Percentage of total applications determined within 8 weeks.	As NAW Development Control Quarterly Survey. In setting local targets local authorities should have regard to the national target of 80% in 8 weeks.
BVPI 110	Average time taken to determine all applications.	The time from application to decision for all applications decided as recorded on the National Assembly Planning Statistics Returns, divided by the total number of applications decided. Local authorities should publish separate targets for householder, major and minor applications.
BVPIW 11	Quality in customer service (Planning Officers' Society Wales checklist).	This indicator uses the Customer Service Checklist currently being piloted by the Planning Officers' Society for Wales Number of quality indicators achieved expressed as a ratio of total quality indicators e.g. total = 10 and an authority achieving 5 of the indicators would score 5/10. Quality indicators are: staff training and development plans in operation an adopted complaints procedure reception areas accessible to disabled people a user charter/service plan detailing service commitments a survey of user views during the last 3 years regular published performance plans. Regular not being less frequent than once every 12 months expenditure on staff training equal to or exceeding 1% of gross salary costs targets set for responding to correspondence summary of key public documents available in large print and/or braille public documents available in Welsh and English (on request).