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The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018

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Accessibility statement

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7.—(1) A public sector body must provide an accessibility statement in accordance with the model accessibility statement, and keep that statement under regular review.

(2) For a website, the accessibility statement must be—

(a)provided in an accessible format; and

(b)published on the website of the public sector body.

(3) For a mobile application, the accessibility statement must be—

(a)provided in an accessible format; and

(b)available on the website of the public sector body or alongside other information available when downloading the mobile application.

(4) The accessibility statement must include—

(a)an explanation of those parts of the content that are not accessible and the reasons why;

(b)where appropriate, a description of any accessible alternatives provided;

(c)a description of, and a link to, a contact form which enables a person to—

(i)notify the public sector body of any failure of its website or mobile application to comply with the accessibility requirement; and

(ii)request details of the information excluded under regulation 3(2) and regulation 6; and

(d)a link to the enforcement procedure set out in Part 5 of these Regulations to which recourse may be had in the event of an unsatisfactory response to the notification or the request.

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