http://www.legislation.gov.uk/uksi/2018/634/contents/made

The Package Travel and Linked Travel Arrangements Regulations 2018

Queen's Printer of Acts of Parliament

2018-06-05

CONSUMER PROTECTION

These Regulations implement Directive 2015/2302/EU of the European Parliament and of the Council amending Regulation (EC) No. 2006/2004 and Directive 2011/83/EU of the European Parliament and of the Council and repealing Council Directive 90/314/EEC.

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 2(1)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 3(a)(i)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 2(1)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 3(a)(ii)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 2(1)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 3(a)(iii)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 2(2)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 3(b)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 7(13)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 4

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 19(2)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 5(a)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 19(4)(a)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 5(b)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 19(6)(a) and word

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 5(c)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 19(11)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 5(d)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 20(8)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 6

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 21(7)(a)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 7

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 22(1)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 8

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 23(1)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 9

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 26(2)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 10(a)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 26(4)(a)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 10(b)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 26(6)(a) and word

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 10(c)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 26(7)

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 10(d)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

reg. 27

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 11

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

Sch. 5

para. 3

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 12(a)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

Sch. 5

para. 7

The Package Travel and Linked Travel Arrangements (Amendment) (EU Exit) Regulations 2018

reg. 12(b)

reg. 1(2)

(3)

reg. 1(1)

The Package Travel and Linked Travel Arrangements Regulations 2018

PART 1General

1Citation and commencement

2Interpretation

3Application

PART 2Information duties and content of the package travel contract

4Information duties and “the relevant person”

5Information to be provided by the relevant person before concluding a contract

6Binding character of information provided before the conclusion of the contract

7Content of the package travel contract and other documents

8Burden of proof

PART 3Changes to the package travel contract before the start of the package

9Transfer of the package travel contract to another traveller

10Alteration of the price

11Alteration of other package travel contract terms

12Termination of the package travel contract by the traveller

13Termination of the package travel contract by the organiser

14Refunds in the event of termination

PART 4Performance of the package

15Responsibility for the performance of the package

16Price reduction and compensation for damages

17Possibility of contacting the organiser via the retailer

18Obligation to provide assistance

PART 5Insolvency protection

19Insolvency protection for packages

20Bonding

21Bonding where approved body has reserve fund or insurance

22Insurance

23Monies in trust

24Insurance where monies are held in trust

25Offences arising from breach of regulation 23

26Insolvency protection and information requirements for linked travel arrangements

PART 6General provisions

27Specific obligations of the retailer where the organiser is established outside the European Economic Area

28Liability for booking errors

29Right of redress

30Rights and obligations under these Regulations

PART 7Enforcement

31Enforcement authority

32Due diligence defence

33Liability of persons other than the principal offender

34Prosecution time limit

35Saving for civil consequences

36Terms implied in contract

PART 8Revocation, savings and consequential provisions

37Revocation and savings

38Consequential amendments

PART 9Review provisions

39Review

SCHEDULE 1Information to be provided to the traveller, where applicable, before the conclusion of the package travel contract

1The main characteristics of the travel services specified in paragraphs...

2The travel destination, the itinerary and periods of stay, with...

3The means, characteristics and categories of transport, the points, dates...

4Where the exact time of departure and return is not...

5The location, main features and, where applicable, tourist category of...

6The meals which are included in the package.

7The visits, excursions or other services included in the total...

8Where it is not apparent from the context, whether any...

9Where the traveller’s benefit from other tourist services depends on...

10Whether the trip or holiday is generally suitable for persons...

11The trading name and geographical address of the organiser and,...

12The total price of the package inclusive of taxes and,...

13The arrangements for payment, including any amount or percentage of...

14The minimum number of persons required for the package to...

15General information on passport and visa requirements, including approximate periods...

16Information that the traveller may terminate the contract at any...

17Information on optional or compulsory insurance to cover the cost...

SCHEDULE 2Information to be provided to the traveller before the package travel contract is concluded, where the use of hyperlinks is possible

PART 1General

PART 2Key rights under the Package Travel and Linked Travel Arrangements Regulations 2018

PART 3The Package Travel and Linked Travel Arrangements Regulations 2018

SCHEDULE 3Information to be provided to the traveller before the package travel contract is concluded, where the use of hyperlinks is not possible

PART 1General

PART 2Key rights under the Package Travel and Linked Travel Arrangements Regulations 2018

PART 3The Package Travel and Linked Travel Arrangements Regulations 2018

SCHEDULE 4Information be provided to the traveller, where the organiser transmits data to another trader in accordance with regulation 2(5)(b)(v)

PART 1General

PART 2Key rights under the Package Travel and Linked Travel Arrangements Regulations 2018

PART 3The Package Travel and Linked Travel Arrangements Regulations 2018

SCHEDULE 5Information to be provided in the package travel contract

1Any special requirements of the traveller which the organiser has...

2Information that the organiser is— (a) responsible for the proper...

3The name of the entity in charge of the insolvency...

4The name, address, telephone number, e-mail address and, where applicable,...

5Information that the traveller is required to communicate any lack...

6Where minors who are unaccompanied by a parent or another...

7Information on available in-house complaint handling procedures and on alternative...

8Information on the traveller’s right to transfer the contract to...

SCHEDULE 6Information to be provided to the traveller, where the trader facilitates an online linked travel arrangement within the meaning of regulation 2(3)(a) and the trader is a carrier selling a return ticket

PART 1General

PART 2More information on insolvency protection

PART 3The Package Travel and Linked Travel Arrangements Regulations 2018

SCHEDULE 7Information to be provided to the traveller, where the trader facilitates an online linked travel arrangements within the meaning of regulation 2(3)(a) and the trader is not a carrier selling a return ticket

PART 1General

PART 2More information on insolvency protection

PART 3The Package Travel and Linked Travel Arrangements Regulations 2018

SCHEDULE 8Information to be provided to the traveller, where the linked travel arrangement is an arrangement within the meaning of regulation 2(3)(a) and the contract is concluded in the simultaneous physical presence of the trader (other than a carrier selling a return ticket) and the traveller

PART 1General

PART 2More information on insolvency protection

PART 3The Package Travel and Linked Travel Arrangements Regulations 2018

SCHEDULE 9Information to be provided to the traveller, where the trader facilitates an online linked travel arrangement within the meaning of regulation 2(3)(b) and the trader is a carrier selling a return ticket

PART 1General

PART 2More information on insolvency protection

PART 3The Package Travel and Linked Travel Arrangements Regulations 2018

SCHEDULE 10Information to be provided to the traveller, where the trader facilitates an online linked travel arrangement within the meaning of regulation 2(3)(b) and the trader is not a carrier selling a return ticket

PART 1General

PART 2More information on insolvency protection

PART 3The Package Travel and Linked Travel Arrangements Regulations 2018

2018 No. 634

Consumer Protection

The Package Travel and Linked Travel Arrangements Regulations 2018

Made24th May 2018

Coming into force1st July 2018

The Secretary of State has been designated1 for the purposes of making Regulations under section 2(2) of the European Communities Act 19722 in relation to measures relating to consumer protection.

A draft of these Regulations has been approved by a resolution of each House of Parliament pursuant to section 2(2) of, and paragraph 2(2) of Schedule 2 to, the European Communities Act 1972.

In exercise of the powers conferred by section 2(2) of the European Communities Act 19723, the Secretary of State makes the following Regulations: