The Electricity and Gas (Energy Company Obligation) Order 2018 No. 1183

Article 18

SCHEDULE 3 U.K. Requirements for warranties for boiler installations

1.  The requirements referred to in [F1 article 18(1)(d)(ii) and (5)(d)] for a warranty are as follows. U.K.

Textual Amendments

F1 Words in Sch. 3 para. 1 substituted (1.1.2020) by The Electricity and Gas (Energy Company Obligation) (Amendment) Order 2019 (S.I. 2019/1441), arts. 1, 14(a) (with art. 15)

2.  Subject to paragraph 3, the warranty must provide for the rectification, without any charge to a consumer, of all problems which affect the functioning of the boiler or the heating system it serves and which— U.K.

(a) relate to its installation or its suitability for the heating system it serves; and

(b) are notified to the person providing the warranty within [F2 2 years] of the boiler being installed.

Textual Amendments

F2 Words in Sch. 3 para. 2(b) substituted (1.1.2020) by The Electricity and Gas (Energy Company Obligation) (Amendment) Order 2019 (S.I. 2019/1441), arts. 1, 14(b) (with art. 15)

3.  The warranty is not required to provide for the rectification of a problem which— U.K.

(a) is covered by a warranty provided by the manufacturer of the boiler; or

(b) arises after the boiler is installed where that problem arises from one or more of—

(i) negligence of a third party;

(ii) accident caused by a third party;

(iii) misuse of the boiler by a third party;

(iv) repair of the boiler by a third party.

4.  In paragraph 3, “ third party” means a person other than— U.K.

(a) the person who installed the boiler;

(b) the person providing the warranty; or

(c) a person acting on behalf of a person in sub-paragraph (a) or (b).

5.  The warranty must be accompanied by confirmation in writing from an occupier of the domestic premises at which the boiler is installed that, to that person's knowledge, no consumer has been charged for the warranty. U.K.