The Payment Services Regulations 2017

Removal of agent from register

35.—(1) The FCA may remove an agent of an authorised payment institution or small payment institution from the register where—

(a) the authorised payment institution or small payment institution requests, or consents to, the agent’s removal from the register;

(b) the authorised payment institution or small payment institution has obtained registration through false statements or any other irregular means;

(c) regulation 34(7)(b) or (c) (use of agents) applies;

(d) the removal is desirable in order to protect the interests of consumers; or

(e) the agent’s provision of payment services is otherwise unlawful.

(2) Where the FCA proposes to remove an agent from the register, other than at the request of the authorised payment institution or small payment institution, it must give the authorised payment institution or small payment institution a warning notice.

(3) The FCA must, having considered any representations made in response to the warning notice—

(a) if it decides to remove the agent, give the authorised payment institution or small payment institution a decision notice; or

(b) if it decides not to remove the agent, give the authorised payment institution or small payment institution notice of its decision.

(4) If the FCA decides to remove the agent, other than at the request of the authorised payment institution or small payment institution, the institution concerned may refer the matter to the Upper Tribunal.

(5) Where the period for a reference to the Upper Tribunal has expired without a reference being made, the FCA must as soon as practicable update the register accordingly.