SCHEDULE 4Information to be included in the list maintained by a competent authority
a
the name, contact details and website address of the ADR entity;
b
the fees, if any, charged by the ADR entity;
c
the language in which complaints can be submitted to the ADR entity and in which the ADR entity can conduct alternative dispute resolution procedures;
d
the types of domestic dispute F1... covered by the alternative dispute resolution services provided by the ADR entity;
e
the sectors and categories of domestic disputes F2... covered by the ADR entity;
f
whether or not the alternative dispute resolution procedure is or can be conducted as an oral or a written procedure;
g
whether the outcome of the alternative dispute resolution procedure is binding;
h
the grounds on which the ADR entity may refuse to deal with a given dispute in accordance with paragraph 13 of Schedule 3.