PART 2 U.K.Competent Authorities and ADR Entities

[F1 The ADR entity’s duty to cooperate U.K.

14A.— (1) The ADR entity must take reasonable steps to—

F2 (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(b) conduct regular exchanges of best practices with other ADR entities regarding the settlement of F3 ... domestic disputes.

(2) The ADR entity must take such steps as it considers appropriate to cooperate with bodies or persons [F4 which are enforcers under Part 8 of the Enterprise Act 2002].

(3) Cooperation under paragraph (2) includes, in particular, exchange of information on practices in specific business sectors about which consumers have repeatedly lodged complaints.]

Textual Amendments

F1 Regs. 14A-14C inserted (9.7.2015) by The Alternative Dispute Resolution for Consumer Disputes (Amendment) Regulations 2015 (S.I. 2015/1392), regs. 1(2), 2(8)

F2 Reg. 14A(1)(a) omitted (31.12.2020) by virtue of The Consumer Protection (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1326), regs. 1(3), 9(9)(a); 2020 c. 1, Sch. 5 para. 1(1)

F3 Words in reg. 14A(1)(b) omitted (31.12.2020) by virtue of The Consumer Protection (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1326), regs. 1(3), 9(9)(b); 2020 c. 1, Sch. 5 para. 1(1)

F4 Words in reg. 14A(2) substituted (31.12.2020) by The Consumer Protection (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1326), regs. 1(3), 9(9)(c); 2020 c. 1, Sch. 5 para. 1(1)