Introductory Text
1.Citation and commencement
2.Interpretation
3.Specified officer
4.Procedure for making a service complaint
5.Action on receipt of a service complaint and admissibility
6.Period for making a service complaint and power to stay
7.Ombudsman’s review of admissibility
8.Application of these regulations where further matters raised by way of complaint
9.Decisions on a service complaint
10.Appeal against decisions on a service complaint
11.Period for bringing an appeal
12.Ombudsman’s review of a decision not to proceed with an appeal
13.Determination of appeals
14.Procedure with respect to decisions and determinations
15.Procedure with respect to reconsiderations
16.Delegation of functions by the Defence Council
Signature
Explanatory Note
