6.Cancellation or suspension for non-payment of complaints fee
7.Procedure for cancellation or suspension for non-payment of complaints fee
1.Complaints fee payable for the period beginning 28th January 2015 and ending 31st March 2015: authorisations granted before 28th January 2015
2.Pro-rata complaints fee payable for the period beginning 28th January 2015 and ending 31st March 2015: authorisations granted on or after 28th January 2015
3.Annual complaints fee for 2015-16 and subsequent complaints handling years
4.Pro-rata annual complaints fee for 2015-16 and subsequent complaints handling years