Regulation 9(1)
SCHEDULE 1Information relating to on-premises contracts
The information referred to in regulation 9(1) is—
(a)the main characteristics of the goods or services, to the extent appropriate to the medium of communication and to the goods or services;
(b)the identity of the trader (such as the trader’s trading name), the geographical address at which the trader is established and the trader’s telephone number;
(c)the total price of the goods or services inclusive of taxes, or where the nature of the goods or services is such that the price cannot reasonably be calculated in advance, the manner in which the price is to be calculated;
(d)where applicable, all additional delivery charges or, where those charges cannot reasonably be calculated in advance, the fact that such additional charges may be payable;
(e)where applicable, the arrangements for payment, delivery, performance, and the time by which the trader undertakes to deliver the goods or to perform the service;
(f)where applicable, the trader’s complaint handling policy;
(g)in the case of a sales contract, a reminder that the trader is under a legal duty to supply goods that are in conformity with the contract;
(h)where applicable, the existence and the conditions of after-sales services and commercial guarantees;
(i)the duration of the contract, where applicable, or, if the contract is of indeterminate duration or is to be extended automatically, the conditions for terminating the contract;
(j)where applicable, the functionality, including applicable technical protection measures, of digital content;
(k)where applicable, any relevant compatibility of digital content with hardware and software that the trader is aware of or can reasonably be expected to have been aware of.