The Defamation (Operators of Websites) Regulations 2013 No. 3028

SCHEDULE Actions to be taken by operator in response to notice of complaint in order to maintain section 5(2) defence

Response to notice of complaint: poster wishes statement to be removed from website locations

7.—(1) This paragraph applies where—

(a) the operator acts in accordance with paragraph 2 in respect of a notice of complaint;

(b) the poster responds to the operator within the period specified in paragraph 2(1)(b)(i); and

(c) the poster wishes the statement to be removed from the locations on the website specified in the notice of complaint.

(2) Where this paragraph applies the operator must, within 48 hours of receiving the response—

(a) remove the statement from the locations on the website which were specified in the notice; and

(b) send the complainant notice in writing that the statement has been removed from those locations.