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29.—(1) Information or documents to be given in accordance with this regulation are to be given as follows.
(2) Where the person or recognised trade union makes a request for the information in hard copy form, the trustees or managers of the scheme must, subject to paragraph (3) give the information in that form and if a charge is levied for giving the information in that form, it must not exceed the cost of producing and giving it.
(3) Where the information in hard copy form is publicly available, the trustees or managers of the scheme may give details of where it is publicly available instead of giving it under paragraph (2).
(4) Where the person or recognised trade union makes a request for the information other than in hard copy form, it may be made available free of charge—
(a)for inspection at a place that is reasonable having regard to who made the request, or
(b)on a website.
(5) For the purposes of paragraph (4)(b), the provisions of regulations 27 and 28 do not apply, except that the trustees or managers of the scheme must give the notification described in regulation 27(2) to the person or recognised trade union who requested the information.
(6) Information is in “hard copy form” if it is given in a paper copy or similar form capable of being read.
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