The Green Deal Framework (Disclosure, Acknowledgment, Redress etc.) Regulations 2012 No. 2079

PART 8 Enforcement

CHAPTER 1 Interpretation, scope, complaints

Eligible complaints – breach of the disclosure and acknowledgment provisions

56.  An eligible complaint in respect of a breach of the disclosure and acknowledgment provisions is a complaint—

(a) by the recipient to the green deal provider; and

(b) which the provider is required to handle under the code of practice.