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The Green Deal Framework (Disclosure, Acknowledgment, Redress etc.) Regulations 2012

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  1. Introductory Text

  2. PART 1

    1. CHAPTER 1

      1. 1.Citation and commencement

      2. 2.Interpretation – general

      3. 3.Notices

    2. CHAPTER 2

      1. 4.Definitions under section 2(9)

      2. 5.Definition of “energy bill” for the purpose of section 4(4) and Part 5

      3. 6.The bill payer where there is no supply of electricity to a green deal property

      4. 7.Definitions of qualifying assessment under section 3(9)

  3. PART 2

    1. 8.Authorisation of green deal certification bodies and green deal participants

    2. 9.Registers of green deal certification bodies and green deal participants

    3. 10.Code of practice

  4. PART 3

    1. 11.Green deal assessor certification bodies

    2. 12.Determination of applications and entry on the register

    3. 13.Green deal installer certification bodies

    4. 14.Determination of applications and entry on the register

    5. 15.Green deal providers

    6. 16.Determination of applications and entry on the register

    7. 17.Voluntary withdrawal of authorisation of green deal provider

    8. 18.Refusal of an application

  5. PART 4

    1. CHAPTER 1

      1. 19.Requirements which apply to green deal certification bodies

      2. 20.Changes to a membership list – update to registers

      3. 21.Cessation of accreditation – update to registers

    2. CHAPTER 2

      1. 22.Requirements which apply to green deal assessors

      2. 23.Requirements which apply to green deal installers

    3. CHAPTER 3

      1. 24.Requirements which apply to green deal providers

      2. 25.Notifications concerning consumer credit

      3. 26.Ensuring energy plans are green deal plans and that instalments can be collected on energy bills

  6. PART 5

    1. CHAPTER 1

      1. 27.Estimates of likely energy bill savings

      2. 28.Estimating the period over which savings are likely to be made

    2. CHAPTER 2

      1. 29.Conditions to be met for energy plans to be green deal plans

      2. 30.Instalments not to exceed savings

      3. 31.Payment period not to exceed savings period

      4. 32.Domestic properties – fixed interest rate

      5. 33.Improvement-specific instalments – exceptions to fixed amount

      6. 34.No restriction on change of gas or electricity supplier

      7. 35.Guarantees to be given by green deal providers

      8. 36.Condition as to other matters – confirmation from bill payer and owners

      9. 37.Owner under regulation 36

  7. PART 6

    1. 38.Permitted early repayment of credit

    2. 39.Permitted cash advances

    3. 40.Terms of the plan which are to bind or benefit the bill payer or a subsequent bill payer

  8. PART 7

    1. CHAPTER 1

      1. 41.Specified period under section 8(3)

      2. 42.Action to be taken under section 8(4)

    2. CHAPTER 2

      1. 43.Intended occupation under transactions or arrangements to be entered into

      2. 44.Disclosure and acknowledgment in circumstances described in regulation 43

      3. 45.Intended transfers of ownership

      4. 46.Disclosure and acknowledgment in circumstances described in regulation 45

      5. 47.Oral tenancies and unwritten licence agreements

      6. 48.Acknowledgment in circumstances described in regulation 47

      7. 49.Transactions or arrangements to change bill payers

      8. 50.Disclosure and acknowledgment in circumstances described in regulation 49

  9. PART 8

    1. CHAPTER 1

      1. 51.Interpretation – Part 8

      2. 52.No sanctions without receipt of complaints or information

      3. 53.Sanctions

      4. 54.Enforcement undertakings

      5. 55.Eligible complaints – breach of the consent provision

      6. 56.Eligible complaints – breach of the disclosure and acknowledgment provisions

      7. 57.Eligible complaints – breach of the relevant requirements

      8. 58.Eligible complaints – failure to take consumer credit modifying step

      9. 59.Referral of eligible complaints to the Secretary of State

      10. 60.Complaints where there is no green deal provider

    2. CHAPTER 2

      1. 61.Breach of the consent provision

      2. 62.Breach of the disclosure and acknowledgment provisions

      3. 63.Breach of the relevant requirements

      4. 64.Special circumstances – failure to take a consumer credit modifying step

    3. CHAPTER 3

      1. 65.Sanctions for breaches of the consent provision

      2. 66.Sanctions for breaches of the disclosure and acknowledgment provisions

      3. 67.Sanctions for breaches of the relevant requirements by green deal providers

      4. 68.Sanctions for breaches of the relevant requirements by green deal installers

      5. 69.Sanctions for breaches of the relevant requirements by green deal assessors and green deal certification bodies

      6. 70.Cancellation in special circumstances – failure by relevant person to take a consumer credit modifying step

      7. 71.Withdrawal of authorisation from a green deal provider who is no longer a fit person to be authorised

    4. CHAPTER 4

      1. 72.Requirement to give an intention notice before imposing a sanction

      2. 73.Additional requirements in relation to compensation

      3. 74.Compliance notices

      4. 75.Financial penalties

      5. 76.Recovery of compensation and financial penalties

      6. 77.Notice of decision not to impose a sanction

      7. 78.Sanctions notices

      8. 79.Proportionality requirement

      9. 80.Updating the register

      10. 81.Deferring updating the register

    5. CHAPTER 5

      1. 82.Contents of an enforcement undertaking

      2. 83.Failure to comply with an enforcement undertaking

      3. 84.Discharge of a compliance notice or enforcement undertaking

      4. 85.Inaccurate, misleading or incomplete information

  10. PART 9

    1. 86.Power to obtain information

    2. 87.Appeal to First Tier Tribunal

  11. Signature

    1. SCHEDULE 1

      Registers

      1. SECTION 1

        All green deal certification bodies and green deal participants

        1. 1.Name, address and contact details.

        2. 2.Any trading name.

        3. 3.For a company, the company registration number and names of...

        4. 4.Green deal registration number.

        5. 5.Date of entry on the register.

        6. 6.Whether the person’s authorisation is suspended or withdrawn and—

        7. 7.Any periods when the person’s authorisation has been suspended or...

        8. 8.The reasons for any suspension or withdrawal of authorisation.

      2. SECTION 2

        Green deal assessor certification bodies

        1. 9.Date of accreditation to certify persons as able to act...

        2. 10.Certificate of accreditation number.

        3. 11.Name of accrediting body.

      3. SECTION 3

        Green deal assessors

        1. 12.Date of certification to act as a green deal assessor....

        2. 13.Certificate number.

        3. 14.Name of certifying body.

      4. SECTION 4

        Green deal installer certification bodies

        1. 15.Date of accreditation to certify persons as able to act...

        2. 16.Scope of accreditation.

        3. 17.Certificate of accreditation number.

        4. 18.Name of accrediting body.

      5. SECTION 5

        Green deal installers

        1. 19.Date of certification to act as a green deal installer....

        2. 20.Scope of certification and energy efficiency improvements certified to install....

        3. 21.Certificate number.

        4. 22.Name of certifying body.

      6. SECTION 6

        Green deal providers

        1. 23.Whether authorisation is granted in relation to—

        2. 24.For authorisation in relation to domestic properties—

    2. SCHEDULE 2

      Annual reports by green deal providers

      1. 1.The information to be included in a report provided under...

      2. 2.In this Schedule— (a) “customer complaint” is a complaint made...

    3. SCHEDULE 3

      Guarantees

      1. 1.The requirements for a guarantee referred to in regulation 35(2)...

      2. 2.All problems which affect the functioning of an improvement and...

      3. 3.The green deal provider must repair damage to the property...

      4. 4.The descriptions of damage referred to in paragraph 3 are—...

      5. 5.The green deal provider’s total liability to repair damage to...

      6. 6.The requirements in paragraphs 2 to 4 do not require...

      7. 7.The following persons are referred to in paragraph 6—

  12. Explanatory Note

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