The Electricity (Connection Standards of Performance) Regulations 2010

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1. Introductory Text

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   Part 1

   1. 1. Citation and commencement

   2. 2. Interpretation

   3. 3. Application

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   Part 2

   1. 4. Provision of budget estimates

   2. 5. Provision of quotations: single LV service demand connections and small project demand connections

   3. 6. Provision of quotations: other than single LV service demand connections and small project demand connections

   4. 7. Provision of quotations: quotation accuracy scheme

   5. 8. Post-acceptance scheduling and completion of works: single LV service demand connections and small project demand connections

   6. 9. Post-acceptance scheduling and completion of works, and energisation: other than single LV service demand connections and small project demand connections

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   Part 3

   1. 10. Fault repairs

   2. 11. Provision of quotations for new works

   3. 12. Completion of new works

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   Part 4

   1. 13. Disputes

   2. 14. Payments

   3. 15. Exemptions

   4. 16. Extensions of time

   5. 17. Timing of notification

   6. 18. Notice of rights

6. Signature

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      SCHEDULE 1

      Data for the Purpose of Calculating Payments

      1. Prescribed periods and prescribed sums applicable to all electricity distributors

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      SCHEDULE 2

      Practice and Procedure for Determinations

      1. Determination of disputes

         1. 1. (1) This Schedule applies where a dispute to which regulation...

      2. Timetable for the determination of individual disputes

         1. 2. (1) The Authority must determine a dispute to which this...

      3. Procedure for the determination of individual disputes

         1. 3. (1) Where an individual dispute is referred to the Authority,...

      4. Determination of multiple disputes

         1. 4. (1) The Authority may, if it considers it appropriate to...

      5. Timetable for determination of multiple disputes

         1. 5. (1) The Authority, when determining disputes falling within a consolidated...

      6. Procedure for the determination of multiple disputes

         1. 6. (1) Where the Authority considers it appropriate to consolidate disputes...

      7. Written statements

         1. 7. (1) The Authority may, by notice, ask any party to...

      8. Production of documents and other evidence

         1. 8. (1) The Authority may, by notice, ask a party to...

      9. Oral hearings

         1. 9. (1) For the purposes of this Schedule, an oral hearing...

      10. Customer representatives for multiple disputes

          1. 10. (1) Where disputes are consolidated into categories under paragraph 4,...

      11. Collection of information in multiple disputes

          1. 11. (1) The Authority may by notice ask any customer or...

      12. Payment to customers

          1. 12. (1) An order determining a dispute does not (where there...

      13. Set-off

          1. 13. Where a dispute is determined by an order requiring an...

      14. Costs

          1. 14. (1) An order determining a dispute may include a provision...

8. Explanatory Note