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The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009

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Transitional provision: complaints to local authorities

This section has no associated Explanatory Memorandum

19.—(1) This paragraph applies to a complaint where, immediately before 1st April 2009—

(a)the complaint falls to be handled under the 2006 Regulations; and

(b)the complaint is not a complaint which, under regulation 5 of those Regulations, is not to be considered or further considered.

(2) Where paragraph (1) applies, the 2006 Regulations shall continue to have effect in relation to the complaint.

(3) References in this regulation to a complaint include—

(a)any investigation of the complaint which has been requested under regulation 8 of the 2006 Regulations; and

(b)any complaint in respect of which a review panel has been established, or has been requested to be established, in accordance with those Regulations.

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