SCHEDULELicence Conditions

PART 2Conditions

Requirement to agree terms with labour users16

1

Before first providing services (other than providing information in the form of a publication) to a labour user, a licence holder must agree the terms which will apply between the licence holder and labour user.

2

The terms must include—

a

details of any fee which may be payable by the labour user to the licence holder including—

i

the amount or method of calculation of such fee; and

ii

the circumstances in which refunds or rebates are payable, and their scale, or, if no refunds or rebates are payable, a statement to that effect; and

b

details of the procedure to be followed if a worker introduced or supplied to the labour user proves unsatisfactory.

3

The licence holder must record the terms in a single document and send a copy to the labour user as soon as reasonably practicable.

4

If any variation to those terms is agreed, the licence holder must provide the labour user with a document containing details and the date of the variation as soon as reasonably practicable.