SCHEDULELicence Conditions
PART 2Conditions
Requirement to agree terms with labour users16
1
Before first providing services (other than providing information in the form of a publication) to a labour user, a licence holder must agree the terms which will apply between the licence holder and labour user.
2
The terms must include—
a
details of any fee which may be payable by the labour user to the licence holder including—
i
the amount or method of calculation of such fee; and
ii
the circumstances in which refunds or rebates are payable, and their scale, or, if no refunds or rebates are payable, a statement to that effect; and
b
details of the procedure to be followed if a worker introduced or supplied to the labour user proves unsatisfactory.
3
The licence holder must record the terms in a single document and send a copy to the labour user as soon as reasonably practicable.
4
If any variation to those terms is agreed, the licence holder must provide the labour user with a document containing details and the date of the variation as soon as reasonably practicable.