The Consumers, Estate Agents and Redress Act 2007 (Commencement No. 2) Order 2007

Section 1(1), (2)(a) and (b), (3) and (4)

Establishment of the National Consumer Council and its territorial committees

Section 2(1)(a) and (b) (in so far as they relate to sections 9 and 10(1)(a) and (2)) and (2)-(4)

The territorial committees

Section 3

Definitions of “consumer” and “consumer matters”

Section 4

Definition of “designated consumers”

Section 6(1) and (3)-(10)

General provision about functions

Section 9

The research function

Section 10(1)(a) and (2)

The information function

Section 20

Duty to enter into co-operation arrangements

Section 22

Voluntary activities

Section 23

Supplementary powers etc

Section 30(4)(c) (for the purposes of section 39A of the Postal Services Act 20002) and (d) (for the purposes of section 8 of the Utilities Act 20003)

Definition of Council

Section 35

Transfer of property etc

Section 36

Directions

Section 39

The Financial Services Consumer Panel

Section 40

The OFCOM Consumer Panel

Section 41

Interpretation of Part 1

Section 42

Interpretation of Part 2

Section 43

Standards for handling complaints

Section 44

Requirements for making regulations under section 43

Section 46

Supply of information to consumers

Section 47

Membership of redress scheme

Section 48

Membership of redress schemes: supplementary

Section 49

Approval of redress schemes

Section 50

Approval of redress schemes: supplementary

Section 51

Procedure for refusing or withdrawing approval

Section 59

Contracts concluded away from business premises

Section 63(1) (insofar as it relates to provisions in Schedule 7 brought into force on 21 December 2007 by this Order) and (2)-(5)

Minor, consequential and transitional provisions

Section 64 insofar as it relates to provisions in Schedule 8 brought into force on 21 December 2007 by this Order

Repeals

Paragraphs 1-26, 28–31 and 33-38 of Schedule 1

The National Consumer Council

Schedule 4

Transfer of Property etc to Council

Paragraph 11 of Schedule 7

Amendment to Taxation of Chargeable Gains Act 19924

In Schedule 8, the entry relating to section 2 of the Postal Services Act 2000 (insofar as it relates to the words “(in this Act referred to as “the Council”)” in section 2(1) for the purposes of section 39A of that Act), and the entries relating to section 39 of the Postal Services Act 2000 and section 8 of the Utilities Act 2000

Repeals