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18.—(1) Competent authorities:
(a)may ask the competent authorities of the home State, for each provision of services, to provide any information relevant to the legality of the applicant’s establishment and his good conduct, as well as the absence of any disciplinary or criminal sanctions of a professional nature,
(b)shall provide this information to the competent authorities of other relevant European States in accordance with regulation 5(2), (3), and (4), and
(c)on receiving a complaint by a recipient of a service against an applicant, shall ensure the exchange of all information necessary for complaints to be correctly pursued.
(2) The competent authority shall, on receiving a complaint described in paragraph (1)(c), inform the recipient of the outcome of the complaint.
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