(This note is not part of the Regulations)
These Regulations amend the Day Care and Child Minding (National Standards) (England) Regulations 2003 which make provision governing the activities of childminders and day care providers registered under Part XA of the Children Act 1989. These Regulations make provision for dealing with complaints (as defined) made by parents in respect of care provided by registered persons.
The Regulations require a registered person to investigate complaints made, to provide information relating to such complaints and to keep and retain records (regulation 3).
Failure to comply with the requirements is made subject to compliance notice by the Chief Inspector (regulation 4).
The Regulations make further minor and consequential amendments (regulations 5 to 7).