The Public Service Vehicles (Registration of Local Services) (Amendment) (England and Wales) Regulations 2004

Service records

12.  There is inserted at the end—

“Records of operation of flexible services

15.— (1) Where so required by a traffic commissioner (whether at the time of registration of the service or later) the operator of a flexible service shall record and maintain, in any reasonably accessible form, the following information (“the specified information”) in respect of every journey made by a vehicle operating the service—

(a) the date the journey was made,

(b) the names of all passengers who were booked to travel (whether or not they actually travelled) and details of how each such passenger may be contacted,

(c) the time when and place where it was agreed or otherwise determined that each passenger who travelled should be taken up and set down, and

(d) the actual time and place at which each passenger was taken up and set down.

(2) The operator shall keep the specified information for a period of one year after the relevant journey was made or for such longer period as a traffic commissioner may specify for the purpose of enabling him to perform his functions under any enactment.

(3) When reasonably required to do so by a traffic commissioner (or by one of his officers or servants) in connection with the performance of such functions the operator shall produce, or make available for inspection, any part of the specified information.

(4) An operator may, instead of recording and maintaining the specified information himself, cause it to be recorded and maintained by another person on his behalf and in such a case that other person shall be under the duties imposed on the operator by paragraphs (2) and (3) above.”