The Consumer Protection (Distance Selling) Regulations 2000

  1. 1.Title, commencement and extent

  2. 2.Revocation

  3. 3.Interpretation

  4. 4.Contracts to which these Regulations apply

  5. 5.Excepted contracts

  6. 6.Contracts to which only part of these Regulations apply

  7. 7.Information required prior to the conclusion of the contract

  8. 8.Written and additional information

  9. 9.Services performed through the use of a means of distance communication

  10. 10.Right to cancel

  11. 11.Cancellation period in the case of contracts for the supply of goods

  12. 12.Cancellation period in the case of contracts for the supply of services

  13. 13.Exceptions to the right to cancel

  14. 14.Recovery of sums paid by or on behalf of the consumer on cancellation, and return of security

  15. 15.Automatic cancellation of a related credit agreement

  16. 16.Repayment of credit and interest after cancellation of a related credit agreement

  17. 17.Restoration of goods by consumer after cancellation

  18. 18.Goods given in part-exchange

  19. 19.Performance

  20. 20.Effect of non-performance on related credit agreement

  21. 21.Payment by card

  22. 22.Amendments to the Unsolicited Goods and Services Act 1971

  23. 23.Amendments to the Unsolicited Goods and Services (Northern Ireland) Order 1976

  24. 24.Inertia Selling

  25. 25.No contracting-out

  26. 26.Consideration of complaints

  27. 27.Injunctions to secure compliance with these Regulations

  28. 28.Notification of undertakings and orders to the Director

  29. 29.Publication, information and advice

    1. SCHEDULE 1

      Indicative list of means of distance communication

      1. 1.Unaddressed printed matter.

      2. 2.Addressed printed matter.

      3. 3.Letter.

      4. 4.Press advertising with order form.

      5. 5.Catalogue.

      6. 6.Telephone with human intervention.

      7. 7.Telephone without human intervention (automatic calling machine, audiotext).

      8. 8.Radio.

      9. 9.Videophone (telephone with screen).

      10. 10.Videotext (microcomputer and television screen) with keyboard or touch screen....

      11. 11.Electronic mail.

      12. 12.Facsimile machine (fax).

      13. 13.Television (teleshopping).

    2. SCHEDULE 2

      Non-exhaustive list of financial services

      1. 1.Investment services.

      2. 2.Insurance and reinsurance operations.

      3. 3.Banking services.

      4. 4.Services relating to dealings in futures or options. Such services...