The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2000

Statutory Instruments

2000 No. 2301

WATER INDUSTRY, ENGLAND AND WALES

The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2000

Made

18th August 2000

Laid before Parliament

30th August 2000

Coming into force

20th September 2000

Whereas the Director General of Water Services, acting pursuant to sections 39(1A) and 96(1A) of the Water Industry Act 1991(1), has arranged for such research as he considered appropriate with a view to discovering the views of a representative sample of persons likely to be affected by these Regulations and has considered the results;

Whereas the Director has made to the Secretary of State for the Environment, Transport and the Regions a written application complying with sections 39(2) and 96(2) of that Act;

Whereas the Secretary of State is satisfied that a copy of the application has been served by the Director on every water undertaker and sewerage undertaker specified in the application whose area is not wholly or mainly in Wales and on persons or bodies appearing to them to be representative of persons likely to be affected by these Regulations;

Whereas such period as the Secretary of State considers appropriate has been allowed for the making, by any affected water or sewerage undertaker or person or body on whom a copy of the application has been served, of representations or objections with respect to the Director’s proposals;

Whereas the Secretary of State has considered a written summary of the results of the research carried out in accordance with sections 39(1A) and 96(1A) of that Act, the Director’s reasons for his proposals and every representation or objection which has been duly made with respect to those proposals and has not been withdrawn;

And whereas the only provisions of these Regulations are the provisions proposed by the Director in his application;

Now therefore, the Secretary of State for the Environment, Transport and the Regions, in exercise of the powers conferred on him by sections 38(2) to (4) and 95(2) to (4) of that Act(2) and of all other powers enabling him in that behalf, hereby makes the following Regulations:

(1)

1991 c. 56; sections 38, 39, 95 and 96 were amended by the Competition and Service Utilities Act 1992 (c. 43), section 26 and Schedule 1, paragraphs 18, 19, 24 and 25.

(2)

The functions of the Secretary of State are, so far as exercisable in relation to any water or sewerage undertaker whose area is wholly or mainly in Wales, transferred to the National Assembly for Wales: see article 2 of the National Assembly for Wales (Transfer of Functions) Order 1999 (S.I. 1999/672) and the entry in Schedule 1 to that Order relating to the Water Industry Act 1991, as substituted by S.I. 2000/253 (W5), article 4 and Schedule 3, paragraph (e).