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13. Any dispute between a water undertaker and a person who has installed or proposes to instal a water fitting–
(a)as to whether the water undertaker has unreasonably withheld consent, or attached unreasonable conditions, under regulation 5 above; or
(b)as to whether the water undertaker has unreasonably refused to apply to the regulator for a relaxation of the requirements of these Regulations,
shall be referred to arbitration by a single arbitrator to be appointed by agreement between the parties or, in default of agreement, by the regulator.
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