The Telecommunications (Voice Telephony) Regulations 1997

2.    List of services and facilities referred to in regulation 6(2):

(a) Community-wide access to green/freephone services

Such services, variously known as green numbers, freephone services, 0800 numbers etc. include dial-up services where the caller pays either nothing for the call or only part of the total cost of the call.

(b) Community-wide kiosk billing

Kiosk billing means a facility whereby charges for the use of a service accessed through a relevant Licensee’s network are combined with the network call charges (“premium rate service”).

(c) Community-wide call transfer

that is to say transfer of an established call to a third party in the United Kingdom or another member State.

(d) Community-wide automatic reverse charging service facility for calls which are terminated and originated within the Community

that is to say prior to the call being connected, the called party, at the caller’s request, agrees to accept the cost of the call.

(e) Community-wide calling-line identification

that is to say the calling party’s number is presented to the called party prior to the call being established.

• This facility should be provided in accordance with the relevant legislation for the time being in force on data protection and privacy.

(f) Access to operator services in other member States

that is to say users of a relevant Licensee’s fixed public telephone network can call the operator/assistance service in another member State.

(g) Access to directory enquiry services in other member States

that is to say users of a relevant Licensee’s fixed public telephone network can call the directory enquiry service in another member State.