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Local Authority Social Services (Complaints Procedure) Order 1990
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- 1990 No. 2244
- Article 2
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Complaints procedure
2. Every local authority shall establish a procedure for considering any representations (including any complaints) which are made to them by a qualifying individual, or anyone acting on his behalf, in relation to the discharge of, or any failure to discharge, any of their social services functions in respect of that individual.
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