Consumer Rights Act 2015
2015 CHAPTER 15
ANNEX A: Glossary of Abbreviations
| 2013 Regulations | Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 |
| ADR | Alternative Dispute Resolution |
| BIS | Department for Business, Innovation and Skills |
| CA | Competition Act 1998 |
| CAA | Civil Aviation Authority |
| CAT | Competition Appeal Tribunal |
| CMA | Competition and Markets Authority |
| CPRs | Consumer Protection from Unfair Trading Regulations 2008 |
| CRD | Consumer Rights Directive (Directive 2011/83/EU of the European Parliament and of the Council on consumer rights) |
| CSD | Consumer Sales Directive (Directive 1999/44/EC of the European Parliament and Council on certain aspects of the sale of consumer goods and associated guarantees) |
| EA | Enterprise Act 2002 |
| ECHR | European Convention on Human Rights |
| EEA | European Economic Area |
| EU | European Union |
| EUCJ | European Union Court of Justice |
| IA | Impact Assessment |
| ISP | Internet Service Provider |
| NIAUR | Northern Ireland Authority for Utility Regulation |
| Ofcom | The Office of Communications |
| Ofgem | The Office of Gas and Electricity Markets |
| OFT | Office of Fair Trading |
| Ofwat | The Water Service Regulation Authority |
| ORR | Office of the Rail Regulator |
| SGA | Sale of Goods Act 1979 |
| SGITA | Supply of Goods (Implied Terms) Act 1973 |
| SGSA | Supply of Goods and Services Act 1982 |
| SME | Small and medium sized enterprise |
| TFEU | Treaty on the Functioning of the European Union |
| UCTA | Unfair Contract Terms Act 1977 |
| UTCCD | Unfair Terms in Consumer Contracts Directive (Council Directive 1993/13/EEC on unfair terms in consumer contracts) |
| UTCCRs | The Unfair Terms in Consumer Contract Regulations 1999 |
