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Civil Aviation Act 2012

Section 69: Air transport services

201.The CAA’s primary duty (section 1(1), which governs all of its functions under Chapter 1 of Part 1) is to further the interests of users of air transport services regarding the range, availability, continuity, cost and quality of airport operation services.

202.This section defines “air transport service” and “provider” and “user” of such services. Users comprise: current and future passengers of both commercial and private flights; and those with current and future property rights in cargo which is transported by air.

203.The definition of users of air transport services does not include airlines, pilots or other members of crew.

204.Only flights to or from airports in the United Kingdom are covered by the definition.

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