19(1)This paragraph applies where a dispute has been referred under paragraph 13 to OFCOM.E+W+S+N.I.
(2)OFCOM may require a person to provide them with specified information, in the specified manner and within the specified period.
(3)The information that may be specified is information required by OFCOM for the purpose of—
(a)deciding whether it is appropriate for them to handle the dispute, or
(b)considering the dispute and making a determination under paragraph 15.
(4)The specified period must be reasonable.
(5)In fixing that period, OFCOM must have regard, in particular, to—
(a)the information that is required,
(b)the nature of the dispute, and
(c)the obligation imposed by paragraph 15(3) (obligation to make a determination as soon as reasonably practicable).
(6)Part 2 of Schedule 8 (information: enforcement) applies in relation to a requirement imposed under this paragraph as if—
(a)the requirement were imposed under paragraph 1 of that Schedule, and
(b)sub-paragraphs (4) and (5) of paragraph 5 of that Schedule were omitted.