C2C1C3C4Part 1The Care Quality Commission

Annotations:
Modifications etc. (not altering text)
C3

Pt. 1 modified (E.W.) (6.4.2015) by Care Act 2014 (c. 23), ss. 57(1), 127(1); S.I. 2015/993, art. 4 (with transitional provisions in S.I. 2015/995)

C4

Pt. 1 modified (E.W.) (6.4.2015) by Care Act 2014 (c. 23), ss. 57(1)(2), 127(1); S.I. 2015/993, art. 4 (with transitional provisions in S.I. 2015/995)

C2C1Chapter 1Introductory

I15Statement on user involvement

1

The Commission must publish a statement describing how it proposes to—

a

promote awareness among service users and carers of its functions,

b

promote and engage in discussion with service users and carers about the provision of health and social care services and about the way in which the Commission exercises its functions,

c

ensure that proper regard is had to the views expressed by service users and carers, and

d

arrange for any of its functions to be exercised by, or with the assistance of, service users and carers.

2

The Commission may from time to time revise the statement and must publish any revised statement.

3

Before publishing the statement (or revised statement) the Commission must consult such persons as it considers appropriate.

4

In this section—

a

“service users” means people who use health or social care services, and

b

“carers” means people who care for service users as relatives or friends.