339Reports by Commissioner on system for dealing with service complaints etc
(1)The Service Complaints Commissioner (“the Commissioner”) must prepare and give to the Secretary of State, as soon as practicable after the end of each relevant period, a report as to—
(a)the efficiency, effectiveness and fairness with which the system under this Part for dealing with service complaints has operated during that period;
(b)the exercise by the Commissioner during that period of his function under section 338 of referring allegations; and
(c)such other aspects of the system mentioned in paragraph (a), and such matters relating to the function mentioned in paragraph (b), as the Commissioner considers appropriate or the Secretary of State may direct.
(2)The Secretary of State must lay before Parliament each report under subsection (1) received by him.
(3)The Secretary of State may exclude from any report laid under subsection (2) any material whose publication he considers—
(a)would be against the interests of national security; or
(b)might jeopardise the safety of any person.
(4)The Secretary of State may require the Commissioner to prepare and give to him a report on—
(a)any aspect of the system mentioned in subsection (1)(a);
(b)any matter relating to the function mentioned in subsection (1)(b).
(5)In this section—
“relevant period” means a period of one year beginning with—
(a)the date this section comes into force; or
(b)an anniversary of that date;
“service complaint” has the same meaning as in section 334.